Have a Question?

What is your return policy?

You’re covered by our 30-Day Skin Guarantee. Try it for up to 30 days after delivery. If it doesn’t suit your skin, email us at [your email] with your order number and we’ll refund you in full. No need to send it back. One refund per customer.

If your order arrives damaged or faulty, email us a photo within 30 days and we’ll send a replacement or a full refund, whichever you prefer.

Refunds go back to your original payment method within 14 days of us approving them.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

Can I modify my order after placing it?

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

How long does shipping take?

Orders are typically processed within 1–2 business days. Shipping times vary based on your location, but most customers receive their orders within 7-12 business days. Expedited shipping options are also available at checkout.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders. If you'd like additional peace of mind, you can choose insured shipping at checkout for an additional fee.

Can I track my order?

Yes! Once your order has been shipped, you’ll receive a confirmation email with your tracking information so you can follow your order’s progress. Please allow 24–48 hours for tracking updates to appear.

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